Terms & Conditions
We believe in trading fairly and building great relationships with my customers. In the event of any dispute, my aim is always to firstly resolve matters to the satisfaction of all parties, and I’ll always attempt to do so without hiding behind all this legal stuff.
Use of the Amici Jewellery website implies acceptance of the Terms and Conditions as set out in the following. If you do not agree to the terms and conditions of the website then you may not use it.
The term “Amici Cursham Jewellery” “me or “I” refers to the owner of the website Amici Jewellery – Karen Cursham. The term “you” refers to the user or viewer of our website.
The information contained in this website is for general information purposes only. The information is provided by Amici Jewellery and whilst I endeavor to keep the information up-to-date and correct, I make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will I be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage arising from loss of data or profits arising out of or in connection with the use of this website.
This website contains material which is owned by or licensed to me. This material includes, but is not limited to, the design, layout, look, appearance, graphics and photographs. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of the terms and conditions.
Through this website you are able to link to other websites which are not under the control of Amici Jewellery. I have no control over the nature, content and availability of those sites. The inclusion of any links to external websites does not imply a recommendation or endorsement of the views expressed within them. You may not create a link to this website from another website or document without the prior written consent of Amici Jewellery.
Every effort is made to keep the website online and running smoothly. However, Amici Jewellery takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond my control.
Price of Goods
The prices of the products you order on this website are to be those prices as displayed at the moment of processing your order. Where appropriate, all prices will be displayed in pounds Sterling. This is subject to alteration, when enforced, without notice. Please refer to individual prices. Delivery charges are added to the prices of the products ordered prior to transaction completion.
Representation and Specification of Goods
Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Other items may be represented at a larger than actual size in order to clearly show details, or smaller than actual size in order to show the entire item. Due to the limitations of colour display your screen may not show exactly the correct colour of the product being viewed. Your attention is drawn to the item description where specific product details are given. This information is given in good faith but total accuracy cannot be guaranteed.
Website Payment
I accept payments on our website via paypal and credit/debit cards. If you would like to pay by bank transfer, please get in touch for details using our contact form provided on our contact page.
Your order will not be dispatched to you until payment has been confirmed as valid and lawful and made in full. All prices are quoted in (£) Sterling. All quoted prices exclude delivery charges.
Delivery
Some of my items of jewellery take longer to send out than others, as some are made to order. Please refer to my delivery section which will give you an estimation of how long your order should take. If your order is urgent and required for a specific date, please contact me and I will do my best to meet your needs.
I shall be under no liability for any delay in delivery or non-delivery due to circumstances beyond my control.
Please check your goods on delivery. If items arrive damaged/faulty please let me know within 3 days and arrange to post them back to me. If you do not inform me within 3 days, then I will have no liability for items said to be damaged/faulty on delivery. Please send items back via a signed for postal service for your own proof of delivery. This postage cost will not be reimbursed unless item is damaged/faulty.
Please be advised that it is the customers responsibility, when ordering from our website or from our bespoke service, to provide Karen Cursham Jewellery with the correct and complete delivery address. Failure to do so may result in your order being undelivered or delivered to the wrong address, of which we will not accept responsibility for. Please check that the correct delivery/shipping address and full name and postcode has been given after processing your order. If you have provided us with the wrong address, or incomplete address, please let me know in writing as quickly as possible after placing your order.
UK delivery costs for stock/made-to-order items are £7.10 Royal Mail Special Delivery (insured)
Delivery costs for bespoke jewellery are dependent on the order value, and country of delivery. Please contact me for more information.
International postage and packaging to the rest of the world is charged at a rate of £10.00 Royal Mail International and £16.00 DHL Express (fully tracked)
If you have any questions about my delivery costs or delivery times to a specific country, or would like more information, contact contact@amicijewellery.co.uk or use the contact form on our website.
Insurance
Amici Jewellery provides product insurance to items whilst in transit for delivery, and only up to the point of customer’s receipt of the order. It is the customer’s responsibility for appropriate insurance cover thereafter.
Returns and Exchanges
I hope that you will be absolutely thrilled with your Amici Jewellery. If for any reason you are not entirely satisfied with your purchase, I am happy to offer an exchange or credit note within 30 days of purchase. Alternatively, I will refund a sale made through this website if it is returned to us unworn, in perfect condition, and in its original packaging within 14 working days of your receipt of the order. Purchases exempt from both the refund and exchange policies, unless they are structurally faulty are:
Commissioned pieces (bespoke)
Customised pieces
All sales are final for any items purchased at a discounted rate and no exchanges or refunds will be made on discounted items.
To return an online purchase, please contact contact@amicijewellery.co.uk for further details. Please include your order number in the email.
Liability & Legal
Amici Jewellery gives no warranty or representation as to the accuracy, suitability or reliability of the information or content of the Website for any purpose. Any such information or content is provided on an “as is” basis without warranty of any kind and, except where the website is being used by a consumer (within the meaning of the Unfair Contract Terms Act 1977), all warranties and conditions (including all warranties and conditions implied by law as to title, satisfactory quality, fitness for purpose and non-infringement) are expressly excluded in this respect.
I do not accept liability for any typographical, clerical or other errors and/or omissions and reserve the right to add, delete, and modify any of the information found on the Website at any time without notice. I will not accept liability for any direct, indirect, special or consequential loss arising out of the use of or the inability to use the web site including without limitation, reliance on any information or service obtained from the website or which results from mistakes, omissions, interruptions, deletion of files or e-mail, errors, defects, viruses, delays in operation or transmission, or any failure of performance whether or not limited to Act of God, communications failure, theft or destruction, save that liability for death or personal injury arising from the negligence of Karen Cursham Jewellery is not limited or excluded.
Where I have replaced defective products or products failing to meet specification, or refunded to you the price of such products (or a proportionate part of the price), Amici Jewellery shall have no further liability to you.
All pieces sold by Amici Jewellery Limited shall remain the property of Amici Jewellery until payment of the total invoice amount.
You undertake that all details you provide us for the purpose of ordering or purchasing pieces (including any applicable specification) are correct, that the credit or debit card you are using for the purpose of ordering or purchasing is your own and that there are sufficient funds to cover the cost of the product or service being purchased.
If there are any changes to the details supplied to us by you it is your responsibility to inform Amici Jewellery within a reasonable period after supply of such details. We shall have no liability to you arising from your failure to do this.
Designs & Copyright
The entire content of this website, including products, designs, branding, text, graphics, design are the sole property of Amici Jewellery and all rights in such content are expressly reserved to Amici Jewellery. Use of the above for any purpose without the written permission of Amici Jewellery would be an infringement of UK Patent Law.
Any infringement of design right or copyright (such as copying by other manufacturers or retailers) would entitle us to take civil action in court with a view to seeking damages.
Copying, republication or modification of this website in whole or part is strictly prohibited.
Cancellations
If you make a mistake when ordering online please contact me as soon as possible. I am unable to accept cancellations on bespoke, customised or personalised orders already in production. Deposits paid for bespoke, customised or personalised items are non-refundable.
Social Media & Marketing
From time to time, Amici Jewellery may post 'progress' and 'finished' photographs of bespoke jewellery on my social media feeds. If you place an order of a bespoke piece and would prefer me not to do this at the time of making, then please do let me know. If your order is a special gift and you would like me to hold off on posting images on social media until you have given the gift, please make me aware of this at the time of payment, so I can include this in your project details. Please also provide me with the date of when we are able to post photographs of the finished item(s).
All finished bespoke jewellery will be photographed and images will be posted on my social media pages and on karencursham.co.uk unless expressed otherwise by the customer.
Bespoke jewellery
Consultations for bespoke pieces are free. During the consultation, notes of your requested design and specifications will be made. Once you are happy with your final drawing and design specifications for your project, have confirmed via email that all details are correct, and that you are ready to go ahead, I can proceed with your order. A deposit is required before commencement of all bespoke projects and will vary depending on the budget of the final piece(s). The deposit is a percentage of the approximate final costing and will be confirmed when ordering. The deposit is non-refundable. You can expect to pay 20% if less than £1000 and upwards of 25% -50% if over £1,000. Your deposit paid will be deducted from the final balance due. Please note any quotes received are valid for 14 days from date of issue due to the fluctuations in metal prices. I do reserve the right to change a quote within this time frame is there is a change in metal prices, but this is a rare occurrence.
Once an order for bespoke jewellery has been placed and deposit paid, we take this as acceptance of our terms and conditions on bespoke jewellery. No major changes can be made once you have confirmed the design and once you have paid, and your order cannot be cancelled or refunded. Any changes made to an order after acceptance of specifications and payment may incur a charge. No refunds will be given on any bespoke piece of jewellery at any time.
The final balance can be paid in full on completion of work, or split in two, the first being if any wax/master patterns have to be approved, the second (final) or remaining must be paid on completion of work. A photo of completed work can be provided for approval, if there is a delay between completion and pick up.
If you’d like to discuss the practicality and wearability of your bespoke jewellery idea before proceeding, I am more than happy to help.
By agreeing to go ahead with any bespoke piece, you accept these terms and conditions.
Amendments to terms
I may update our published terms and conditions from time to time. You should check this page occasionally to ensure you are aware of any changes to this policy. If you have any further question about our terms and conditions, please contact me.
Contact & Complaints
If you have any questions or complaints relating to your use of the Website, or to the User Terms, please contact me in any of the ways detailed on the Contact page of the Website.